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ezClearWater
warrants all Products manufactured by SELECTO through SELECTO, therefore SELECTO's Claims Policy and Warranty apply in full.
ezClearWater
products manufactured by SELECTO include: PureCool™, all Legacy Series water
filters, all SMF water filters, SlimeGUARD® Sticks, SlimeGUARD® Spray,
NanoSTICK® for Pools, NanoSTICK® for Spas and NanoSPRAY® for Spa Covers and
X-Tend Oil Purifier.
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ezClearwater.com RETURN
POLICY -
Selecto warrants any defective Products
and has fabulous customer service. ezClearwater will
accept any non-defective, unused, Products manufactured by SELECTO for
any reason within 30 Days of your receipt of Product! If the customer has been in possession of any SELECTO Product more than 30 Days,
then ezClearwater shall abide by the RETURN POLICY of
SELECTO stated below.
Please Contact
Donna at
customercare@ezclearwater.com,
770-532-4743
or 678-936-1274 if you need to return any product to SELECTO or to
ezClearwater.com
for any reason.
All products not
manufactured by Selecto: 100% Satisfaction
Guaranteed. If, for any reason, you are not satisfied with your
purchase, contact
customercare@ezclearwater.com within one week of receiving the
merchandise. If we cannot resolve the problem, return the product to
us within 30 days of receipt and your purchase price will be
refunded.
If you have any
questions about any ezClearwater.com
products, we'll be happy to talk with you!
ezClearwater.com
Donna Hoffman, owner
donna@ezclearwater.com
1503 Lakeshore Circle, Gainesville, GA 30501
770-532-4743 or 678-936-1274
*WELL
WATER: Because of so many unknown variables,
filter CAPACITY is
not
guaranteed when a Contamin-Eater or Legacy water filter is used for well water.
Many customers with well water benefit from an inexpensive sediment
pre-filter. Please have well water tested to determine what
contaminants need removal before purchasing any water filtration
product.
SELECTO Warranty
All claims, whether concealed or not, are the responsibility of the account.
Any carton damage or shortages should be noted on the bill of lading at the time
of receipt of the shipment, in accordance with I.C.C. Regulations.
If the concealed damage or loss is noted by the account while unpacking the
shipment, the carrier should be notified immediately, per I.C.C. Regulations.
SELECTO must be notified, in writing, including a copy of the carrier's claim
form, of any damage or loss claims within 45 days. Failure to so notify
Selecto releases SELECTO from any liability.
- WARRANTY POLICY -
SELECTO warrants the Product to be free of defects in material and
workmanship. Any defects will be remedied by SELECTO in the manner
provided below.
The Plastic Housing(s) on the Product carry a five(5) year unconditional
warranty for parts. Any modular changes or abuse voids warranty.
Warranty together with any and all warranties implied by law, shall be limited
to a duration of one (1) year on all parts and components.
This Warranty does not apply to defects or damage due to abuse, neglect,
misuse, accident, alteration, freezing, fire or damage not caused by SELECTO.
In no event will SELECTO be liable for incidental or consequential damages from
a defective unit or improper installation. CHECK ALL CONNECTIONS FOR
LEAKS BEFORE OPERATING THE UNIT.
SELECTO's responsibility under this warranty shall be to repair, at it's
expense, any Product that is actually defective, or otherwise in violation of
the Warranty. If SELECTO for any reason cannot repair a Product covered
hereby within three (3) weeks after the receipt of the defective unit, then
SELECTO's responsibility shall be at it's option, either to replace the
defective Product with a comparable new unit at no charge, or to refund the full
purchase price. SELECTO's obligations of repair, replacement, or refund
are conditional upon return of the defective Product to SELECTO. If any
Product covered hereby is actually defective within the terms of this warranty,
then SELECTO will bear all the reasonable and proper shipping or mailing charges
incurred in the return of the Product as set forth herein. If the Product
proves not to be defective within the terms of this Warranty, then all costs and
expenses in connection with processing of the consumer's claim hereunder shall
be borne by the consumer.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. WARRANTY IS VALID
ONLY IN THE CONTINENTAL UNITED STATES. THE USE OF REPLACEMENT FILTER
CARTRIDGES OTHER THAN SELECTO SCIENTIFIC BRAND VOIDS ALL WARRANTIES.
- SELECTO RETURN POLICY -
All returns, whether defective or not, must be pre-approved by SELECTO, and
accompanied by a Selecto Scientific, per-approved valid, return goods number
clearly marked on the outside of the shipping container. All returned
goods must be shipped prepaid to SELECTO from point of origin.
Returns not shipped prepaid or missing a returned goods authorization number,
will be refused.
0-30 Days: 15% restocking fee
31-60 Days: 25% restocking fee
61-90 Days: 35% restocking fee
After 90 days No Returns Accepted
Selecto
3980 Lakefield Court, Suwanee, GA 30024
Phone: 678-475-0799 Fax: 678-475-1595
Customer Service: 800-635-4017 Extension 3
Mike Hamby or Beverly Rutherford
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